1. At the moment, we don't accept the payment in installments. Payment for the event's access passes will be taken only as a single payment.
2. Purchasing an access pass on someone else's behalf is not allowed, because our database catalogues the first customer's data and cannot be modified. It's necessary to show an identification card with a photo (such as a DNI, ID, NIE, or passport) to obtain the access pass, so if we were to allow this to take place, the person for whom the pass was purchased would be unable to obtain access to the event.
3. KLZ Events reserves the right of admission; this can be applied at any time during the event if KLZ Events considers one customer a danger or threat to another of our customers, guests, or staff.
4. Children under 5 years of age can obtain access to the event without an access pass. Children ages 5 to 13 will be given a discounted rate. All children under the age of 18 should be accompanied and supervised by an adult.
5. Should the event be cancelled, the customer will retain the hotel reservation. This reservation should be cancelled by the customer, because the access pass does not include accommodation.
6. KLZ Events takes no responsibility for any problems relating to hotel reservations.
7. The total amount of the access pass will not be refunded. Should the event be cancelled, 100% of the amount will be refunded.
8. In the event that one of our guests cancel their appearance, the event itself will not be cancelled.
9. Camera flash will be allowed for the first fifteen minutes of every guest panel, after which camera flash will not be allowed. KLZ Events allows their customers to record all panels, except those which the guests request not to be recorded.
10. Photo-taking is not permitted in the autograph lounge, and the Photo Shoot lounge. In the Party and Breakfast you can take a photo if the actor wants to.
    
11. Whole or part of the event could be recorded by KLZ Events or any of it's sponsors or other media circles previously negotiated with. By buying an access pass, the customer permits KLZ Events the use of those recorded images without any other royalties for the customer.
12. If the event changes location, changes dates or gets cancelled, KLZ Events does not take responsibility for any resulting loss of funds to the customer.
13. KLZ Events doesn't take responsibility for any personal effects lost, damaged or stolen unless any member of staff is directly related.
14. Should the event be cancelled, the total amount of any photo shoot tickets purchased will be refunded.
15. Should the customer return his or her access pass, the total amount of any photo shoot tickets purchased will be refunded.
16. If the access pass is not returned, no photo shoot ticked will be refunded.
17. Every access pass owner may buy one photo shoot tickets for each guest, main guests included, and one photo shoot tickets for every couple photo shoot, main guest couple included. Just one group photo shoot ticket is permitted.
18. Photo shoot tickets will be redeemed in the order they were purchased. If any customer owns more than one photo shoot ticket, the customer should use them consecutively. It is not necessary to queue again.
19. Should the event be cancelled, the total amount of any autograph tickets purchased will be refunded.
20. Should the customer return his or her access pass, the total amount of any autograph tickets purchased will be refunded.
21. Should your access pass not be cancelled, you will not receive a refund for any autograph tickets purchased.
22. The guests will only sign official Summit/Aurum and KLZ Events/TwiNightCon products.
    
23. Giving the guests presents is permitted.
24. Autograph tickets will be redeemed in the order they were purchased. If any customer owns more than one autograph ticket, the customer should use them consecutively. It is not necessary to queue again.
25. KLZ Events does not guarantee the availability of more than one autograph or photo shoot per customer as a result of guests' limitations.
26. In the event that any photo shoot tickets or autograph tickets are not redeemed, KLZ Events doesn't take any responsibility.
    
27. If, by some technical or human mistake, you buy more access passes, photo shoot tickets, or autograph tickets than you want, you will recieve a refund for those you don't need and we will resell them. You should report the mistake after a week has passed; if after tath period you haven't contacted the organizers, you will not recieve a refund.
28. One customer may purchase more than one access pass.
29. Each access pass must have the name and identification of the person that possesses it. In case one person has bought more than one access pass, he or she should send an email to twinightcon@klzevents.com with the personal information of the other attendee(s) as soon as possible.
    
30. You will be able to cancel your access pass until a week before the event.
31. Should you wish to cancel your access pass and the event is sold out, the organizers will re-sell it. If we are able to re-sell it, you will receive a total refund. If not, you will recieve 75% of the total amount.
32. Should you wish to cancel your access pass while the event is not sold out, you will not recieve a refund.
33. Any person behaving in an unlawful manner, disrupting the event, or making a nuisance of themselves will be forced to leave the event without a refund.
34. KLZ Events does not take any responsibility for any of our guests indispositions; as a result of these indispositions, guests may not be able to redeem all photo shoot tickets or sign all autographs. We will not give a refund.
35. KLZ Events reserves the right to add, remove, or amend any of the conditions on this page.
36. KLZ Events does not take responsibility for any of the possible rules set by the guests. Attendees must take into account that guests may have their own rules.
37. Any person found not following the rules set by the KLZ Events staff will be asked to leave the event without a refund.
38. All guest appear subject to work and personal commitments. Attendees must take into account that guests may cancel should anything happen before the event.
39. Payment confirmation will be sent within three days after your purchase. If you do not recieve a confirmation, please contact KLZ Events at twinightcon@klzevents.com.
40. Anyone under the age of 16 must be accompanied by an adult with a pass. At the event all IDs will be checked, if an under 16 hasn't come with an adult, he/she won't be able to enter even if he/she has purchased a pass. People who are 16 and 17, won't be able to enter without the form/receipt filled out by parent or legal guardian. Ask for it through twinightcon@klzevents.com
41. If a minor buys a ticket that allows access to the Gala Dinner or the Werewolf Breakfast, the adult will have to go along, which means that the adult will have to purchase a ticket which also allows either access to the aforementioned activities or their purchase.
42. KLZ Event can change the date of the convention if third parties ask them to or for major causes.
43. It is forbidden to buy photographs and/or autographs without first having your entry number.

Purchasing an access pass means that you accept all of the terms and conditions listed above.